3 Easy Steps!
1. Place your order
Select which of our transfer services you would like to utilize based on the media you have. With our film and videotape transfer services you have the option of receiving your video in three ways: MP4 digital video file - delivered via download from our web portal, DVD, or both DVD and digital download. The choice is yours!
Then proceed through our online checkout process. We accept all major credit cards, and PayPal as well.
2. Send in your media
Carefully pack all media in a sturdy box with as little loose space as possible. Please make sure to include a printout of your order form inside the package, and ship to the correct address:
Croom Video Services
55 Madison Avenue
Morristown, NJ 07960
New Drop Off Instructions:
You have the option of bringing your package in person to the above address. Drop-off hours are Monday-Friday, 8:30AM-5:00PM ONLY! You must leave your package with the reception desk personnel on the 4th floor (Suite 400). Drop-offs outside of the designated hours or failure to leave your package with reception desk personnel may result in loss of your items. For more information regarding Croom Video's liability for your original items, please see our terms and conditions.
We will notify you via email when your package has been received in-studio.
Once your order has been completed, all original media will be returned to you. Croom Video Services charges a flat rate of $10.95 for shipping and handling of every package we send back to you.
We use UPS or USPS to ship your material back to you, which provides tracking for all of our shipping. A signature receipt is also available for an additional charge.
Need other drop off or shipping options? Please contact us at: 973-267-7331.
3. View and download
We will notify you when your original materials and transfers are out for shipment. For our video services, all transferred video will be delivered according to your preference: DVD, Digital Files or both. You will receive DVDs along with your original materials. Digital Files are available for download through our online portal.
Audio transfers are delivered on an Audio Data CD.
Slides and Photo digital files are placed on a Data CD